Frequently Asked Questions
Everything you need to know about shopping with Ang Manileña.
What are your shipping rates and delivery times?
We offer standard shipping across the Philippines. Metro Manila deliveries typically take 2-3 business days, while provincial orders arrive within 5-7 business days. Rates are calculated at checkout based on your location and package weight.
What payment methods do you accept?
We accept various payment options including GCash, Maya, credit/debit cards (Visa/Mastercard), and Cash on Delivery (COD) for serviced areas.
What is your return and exchange policy?
You can return or exchange items within 7 days of receipt, provided they are unused and in their original packaging. Please contact our support team with your order number to initiate a return.
How can I track my order?
Once your order has been dispatched, you will receive an email and SMS notification containing a tracking number and a link to our courier's tracking portal.
Are your products locally made?
Ang Manileña takes pride in supporting local craftsmanship. A significant portion of our inventory is sourced directly from Filipino artisans and local manufacturers.
Do you offer bulk or corporate discounts?
Yes, we offer special pricing for bulk purchases and corporate gifting. Please reach out to our sales team via our Contact Us page for a customized quotation.